What is the goal of the training program?
The main purpose of the Erasmus+ STT week on Assertiveness at the University is to provide participants with the know-how needed to engage in effective communication and build meaningful relationships with their colleagues, partners and customers (students or others). The training will focus on understanding the differences between needs, wants and demands, while integrating them in the everyday activity. The training is not a customer service program but in can be perceived as one because the knowledge and skills provided are easily transferable to the customer support and service providing areas. Participants will interact in a dynamic scenery, designed to foster dialogue and debate, being constantly challenged through tasks and case studies consisting of hypothetical scenarios.
Whom does it address?
Participants to the training should be members of the academic community with an English level of B1 or above, looking to develop and/or improve their assertiveness: teaching staff, administrative staff, PhD candidates or researchers etc.
How is the program structured?
The training program will take place in the lovely city of Timisoara, Romania. Timisoara is also known as little Vienna because of its habsburgic look and traces of the Austrian Empire. Timisoara was elected European Capital of Culture for 2023 because of its beauty, rich cultural life and peaceful blend of ethnic minorities. The training program will be divided into presentations and workshops combined with one-to-one coaching sessions. With a total duration of 25 hours, the classes will take place from Monday to Friday, from 9 am to 3 pm. After completion, all participants will be awarded Erasmus+ Staff Mobility (STT) certificates. The training includes also a cultural component with the possibility to visit the Romanian village museum, a walking city tour and a traditional Romanian dinner.
Can the training be funded through Erasmus+ STT grants?
Yes, each participant can apply for a mobility grant within his/her institution. We will provide all the required documentation for the Erasmus+ STT grant applicants: invitation, training curricula and certificate of attendance.
What is the cost of the program?
The program package costs 700 euro and it includes:
- the training program facilitated by experienced trainers;
- accommodation for 6 nights at IBIS HOTEL CITY CENTER opened in 2021 and rated as ‘fabulous’ on booking.com;
- all the meals: breakfast, lunch and dinner;
- candy bar and coffee bar;
- a traditional Romanian dinner;
- training materials;
- a cultural immersion day filled with history, culture and fun;
- a walking city tour;
- 24h assistance throughout the week.
– the Museum of the Communist Consumer
– the Art Museum
– the Village Museum
– a Spa day
– Kayaking on Bega river
– Visiting Recas Winery
– Gelato di Bruno ice cream
– Iulius Town.
European Academy of Innovation
About the Organizers
The European Academy of Innovation is dedicated to training academic staff all over the world. Participants to our programs come from all the European countries, Malaysia, Singapore, Canada, Turkey, Japan, Mauritius, Jamaica and many more. The programs we offer cover a variety of topics, all of them of interest for the academic community and the challenges that is faces in a constantly changing environment. Our lecturers come from both universities and the private sector, thus combining their expertise in order to share knowledge and develop skills needed by the academic community of tomorrow. The European Academy of Innovation is a trusted partner for more than 100 universities, offering training on demand and consultancy, access to project partners and a variety of other support services for universities.
How to Register?
By filling in the application form available here.
Should you require any additional information, do not hesitate to contact us either by e-mail email@example.com or by phone: +40 741 010 073.